Refund policy

Refunds

• We accept refund requests only if the product arrives damaged or with manufacturing defects.
• The claim must be made within 7 days of receiving the product.
• A full refund or item exchange may be requested (subject to availability).

Exchanges

• We accept exchanges for size or different models within 10 days of receiving the product.
• The item must be unused, in perfect condition, and with original tags.
• Return shipping costs are the customer's responsibility, unless the error is on our part.

How to request it?

• Send us an email at [your customer service email] including:
• Order number
• Photo of the product (in case of defect)
• Reason for the exchange or refund